Terms of Service

1. Acceptance of Terms

By accessing or using DeckScorer (the "Service"), operated by IncluSend LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. Your continued use of the Service after any modifications to these Terms constitutes acceptance of those changes.

These Terms constitute a legally binding agreement between you and IncluSend LLC. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater, to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into these Terms.

3. Description of Service

DeckScorer is an AI-powered pitch deck analysis and scoring platform designed for investors and investment teams. The Service provides the following capabilities:

• Pitch Deck Analysis: Upload pitch decks in PDF format for automated AI-powered scoring and evaluation against customizable investment criteria.
• Custom Scorecards: Create and manage custom scoring frameworks that reflect your investment thesis, including weighted categories and modifiers.
• Web Intelligence: Automated collection and analysis of publicly available information about companies from websites, LinkedIn, and other public sources to enrich analysis results.
• Company Tracking: Follow analyzed companies to receive automated updates when publicly available information changes, with periodic digest notifications.
• AI Chat: Conversational AI interface for asking follow-up questions about analyzed pitch decks and company data.

The Service is provided as a software-as-a-service (SaaS) platform accessible through web browsers at deckscorer.app.

4. User Accounts

4.1 Account Registration

To use the Service, you must create an account by providing a valid email address and password, or by authenticating through a supported third-party provider (e.g., Google OAuth). You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at support@deckscorer.app of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4.3 Team Accounts

Team plan subscribers may invite additional users to their organization. The account owner is responsible for all activity by team members and for ensuring that team members comply with these Terms. Each team member must have their own individual account; sharing of login credentials between individuals is prohibited.

5. Subscription Plans, Billing & Payments

5.1 Plans

The Service is offered under multiple subscription tiers (e.g., Free, Pro, Team), each with different feature sets, usage limits, and pricing. Current plan details and pricing are available on our pricing page at deckscorer.app/pricing. We reserve the right to modify plan features and pricing at any time; changes to pricing will apply to future billing cycles only and we will provide at least 30 days' notice before any price increase takes effect.

5.2 Free Trials

Certain paid plans may include a free trial period. During the trial, you will have access to paid plan features. If you do not cancel before the trial period ends, your payment method will be charged automatically at the applicable plan rate. Trial availability, duration, and terms are subject to change and may be withdrawn at any time at our discretion.

5.3 Billing & Auto-Renewal

Paid subscriptions are billed in advance on a recurring monthly basis. By subscribing to a paid plan, you authorize us to charge your designated payment method for the recurring subscription fee. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date through your account settings or the Stripe billing portal.

5.4 Credit Packs

Additional analysis credits may be purchased as one-time credit packs. Credit packs are non-refundable. Unused credits from a credit pack automatically roll over to the following billing period. Credits are consumed only after your plan's base analysis limit is exhausted each period.

5.5 Refunds

All fees are non-refundable except as required by applicable law. If you cancel a paid subscription, you will retain access to paid features through the end of your current billing period, after which your account will revert to the Free plan.

5.6 Taxes

All fees are exclusive of applicable taxes (including sales tax, VAT, and GST). You are responsible for all taxes associated with your use of the Service, except for taxes based on our net income. Where required, applicable taxes will be added to your invoice.

5.7 Payment Failure

If a payment fails, we may suspend access to paid features until the outstanding balance is resolved. We will make reasonable efforts to notify you of failed payments via email. Continued non-payment may result in termination of your subscription and reversion to the Free plan.

6. User Content & Intellectual Property

6.1 Your Content

You retain all ownership rights in the content you upload to the Service, including pitch decks, scorecards, and any other materials ("User Content"). By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to store, process, and analyze that content solely for the purpose of providing and improving the Service for you.

6.2 Content Representations

You represent and warrant that: (a) you own or have the necessary rights and permissions to upload all User Content; (b) your User Content does not violate any third party's intellectual property rights, privacy rights, or other legal rights; and (c) your User Content does not contain any material that is unlawful, defamatory, or otherwise objectionable.

6.3 Our Intellectual Property

The Service, including its software, design, text, graphics, logos, icons, algorithms, scoring methodologies, and all other content and materials provided by us, is owned by IncluSend LLC and is protected by copyright, trademark, patent, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. No other rights are granted, whether by implication, estoppel, or otherwise.

6.4 Analysis Results

Analysis results, scores, and reports generated by the Service based on your User Content are provided for your use. You may use, download, and share these results as you see fit. However, the underlying algorithms, scoring models, and methodologies used to generate these results remain our intellectual property.

7. AI-Powered Analysis

The Service uses artificial intelligence and machine learning technologies, including third-party AI models, to analyze pitch decks and generate scores, recommendations, and insights. You acknowledge and agree that:

• AI-generated analysis is provided for informational purposes only and should not be relied upon as the sole basis for any investment decision.
• AI outputs may contain inaccuracies, errors, or biases. You are responsible for independently verifying any information before acting on it.
• Scores and recommendations are generated algorithmically and do not constitute financial advice, investment advice, or any professional advisory services.
• We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated content for any particular purpose.
• You should always conduct your own independent due diligence before making investment decisions.

8. Web Intelligence & Public Data

The Service may collect and analyze publicly available information from websites, social media profiles, and other public sources to enrich analysis results. You acknowledge that:

• Web intelligence data is sourced from publicly available information and may not always be current, accurate, or complete.
• We are not responsible for the accuracy or availability of third-party content retrieved through web intelligence features.
• Company tracking and automated rescraping features operate on publicly accessible data only. We do not access password-protected or restricted content.

9. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Upload content that contains malware, viruses, or any harmful code
• Upload content that you do not have the right to share, including confidential third-party materials without authorization
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Service
• Circumvent, disable, or otherwise interfere with security, usage-limiting, or access-control features of the Service
• Use automated tools, bots, scrapers, or scripts to access the Service, except through our documented APIs
• Share your account credentials with others or allow multiple individuals to use a single account
• Resell, sublicense, or commercially redistribute the Service or any data obtained through the Service without our prior written consent
• Use the Service to build a competitive product or to benchmark against our Service for competitive purposes
• Use the Service output to train machine learning or AI models without our prior written consent
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure
• Harass, abuse, threaten, or intimidate any other user of the Service
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

Violation of these restrictions may result in immediate suspension or termination of your account, at our sole discretion.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, we do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) the results obtained from the Service, including AI-generated analysis, will be accurate, reliable, or suitable for any particular investment decision; (c) any defects in the Service will be corrected; or (d) the Service will meet your specific requirements.

You acknowledge that investment decisions involve inherent risk and that our Service is a tool to assist, not replace, your professional judgment and due diligence process.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall IncluSend LLC, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for lost profits, lost revenue, lost data, loss of goodwill, business interruption, or any other intangible losses, arising out of or in connection with your use of or inability to use the Service, regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total fees paid by you to us during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless IncluSend LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your violation of any third party's rights, including intellectual property, privacy, or contractual rights.

13. Termination

13.1 Termination by You

You may cancel your subscription and close your account at any time through the Stripe billing portal accessible from your account settings, or by contacting us at support@deckscorer.app. Cancellation of a paid subscription will take effect at the end of your current billing period.

13.2 Termination by Us

We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include but are not limited to: violation of these Terms, non-payment, fraudulent activity, extended inactivity, or if we reasonably believe continued access poses a security or legal risk.

13.3 Effect of Termination

Upon termination: (a) your right to access the Service immediately ceases; (b) your account data, including uploaded content, analysis results, and chat history, is permanently deleted; (c) all accrued payment obligations remain due; and (d) Sections 6 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law), and any other provisions that by their nature should survive, shall survive termination.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If negotiation fails to resolve the dispute within thirty (30) days, either party may pursue resolution through the courts of competent jurisdiction in the State of Colorado.

You agree that any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after such claim or cause of action arose, or be forever barred.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and IncluSend LLC with respect to the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or third-party service provider outages.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice by updating the "Last updated" date at the top of this page and, where appropriate, by sending an email to the address associated with your account. Your continued use of the Service following notification of changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your account.

17. Contact

If you have any questions, concerns, or feedback about these Terms, please contact us: